The year that was 2019

From doubling our team to expanding our product offering and strengthening our global presence across North America, Europe, the Middle East and the Asia Pacific, 2019 has been a momentous year for the Delio team. As the year draws to an end, we took a look at some of this year’s highlights.

1) Experiencing an investment boost

One of our biggest highlights this year has to be our Series A investment round. We were able to raise over £3million thanks to investors; including Maven Capital Partners, who led the round. It has been hugely exciting to see the external interest in Delio grow, and the investment has helped us to strengthen our positioning and accelerate Delio to the next stage of our journey.

2) Introducing a range of new features to Delio-driven platforms

This year, the product and tech teams have been busy developing the user experience across the Delio platforms. Amongst a wide range of technical improvements, we have introduced Portfolio Custom KPIs to enable institutions and investors to track the performance of their portfolio more efficiently, as well as adding a secure e-signature functionality created with the eIDAS framework in mind.

Additionally, we incorporated a new and improved document management system and developed an investor dashboard so that organisations can have a clear overview of all their clients in one space.

However, we’re not slowing down, with more exciting things due to come in 2020. Over the last few months, the tech team has been busy developing new features which will enable investors and organisations to share information with even greater transparency. We look forward to sharing the new Communities feature with you in the New Year.

3) Sharing our insights into the private market industry with our first Delio report

Since our early days, we have been lucky to develop close relationships with a range of Wealth Managers and investment experts. This year we wanted to make the most of the valuable insights these relationships have generated, which resulted in our first Delio report on private markets. Our research highlighted that many Wealth Managers are starting to lose clients by not offering a compelling private market proposition. Insights like these led to some great initial feedback from a wide range of financial institutions, and we look forward to developing further reports about the rapidly changing market in 2020.

4) Welcoming a range of organisations to our client portfolio

As we are scaling up and are expanding our product offering, we are proud to see more institutions use our technology to drive efficiency and engage more effectively with their clients. This year, we saw a range of financial institutions join our client list, such as the Fintech Alliance. We also expanded our international client portfolio with clients ranging from global universal banks to boutique investment houses utilising the Delio platform.

5) We’re going places – both within the UK and beyond

It has been a busy year of expanding our Delio presence across the globe. With new Client Directors in France, Switzerland, the Middle East and the Asia Pacific, we now have a truly global team of experts on the ground who can support our international clients.

To end the year on a high, last month, we officially moved into our new HQ in the centre of Cardiff, one of the UK’s fastest-growing fintech hubs. While our old office had been a great home to Delio over the last few years, 2019 saw us quickly outgrowing the space as our team doubled in size. The same was true for our London-based sales team, who moved to the centre of The City on Lower Thames Street as we strengthen our presence in the UK’s leading financial centre.

It is fair to say that 2019 has been an exciting year for Delio. We want to thank all of our clients and partners for their part in helping us to accelerate our growth so successfully. We look forward to seeing what 2020 has in store not just for us, but also for our clients’ experience of the Delio technology.

Some more highlights

• Being named Scale-Up of the Year at the Wales FinTech Awards.

• Representing the UK fintech sector with the Department for International Trade and presenting Delio at the Hong Kong FinTech Week.

• Client Director Katie hosting our first Women in Wealth Management roundtable event in Switzerland – we look forward to expanding these further.

• Gareth Lewis was awarded One Young CA in the tech category for embracing technology.